Following are the terms and conditions relating to purchasing, pricing, returns and exchanges with

As a visitor or a customer of, you agree to the following Terms & Conditions of use. Please be sure to read this carefully before making a purchase. You are bound to these Terms & Conditions once you have agreed to make a purchase.


You must be 18 or over to view and purchase goods from this website. We do everything we can to prevent purchases being made by under-age customers, however we cannot be held liable for those who breach this contract.

* WHITE may change or withdraw any part of at any time without notice. * WHITE may also terminate this agreement and immediately remove, cancel or suspend access to and use of upon breach of any part of these terms whatsoever.

These terms constitute the full agreement between you and * WHITE and may only be amended in writing.

By purchasing, you agree that all details you provide to * WHITE for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

To become a member of the you must first register and choose a username and password. You are responsible for all actions taken under that username and password and shall only use the site under your own username and password. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. You are solely responsible for the security and confidentiality of your username and password. reserves the right to cancel or suspend any accounts without notice.

All prices on are quoted in Pounds Sterling and are inclusive of VAT (20% at the time of writing).

All goods on our website are described as accurately as possible. Occasionally, there may be inaccuracies or typographical errors. * WHITE reserves the right to correct, amend or improve any information on this site. We also reserve the right to discontinue, temporarily or permanently, any goods or range of goods.

In the rare event that a product you have ordered is out of stock or unavailable for some other reason, we will contact you and suggest an alternative product or a refund. If you wish, you may opt to wait until the product becomes available and we will dispatch it as soon as possible.

All goods are sold for legal uses only.


If you would like help ordering, or would like further information on any part of our products or services please contact us via the below email address: –

Returns and Head Office postal Address

16 Grosvenor road, Forest Gate, London, E7 8JA

Once your order has been placed and completed online you will be sent an automated email of confirmation of your order. This email is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.

All purchases are non-exchangeable, non-refundable and non-transferable. may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

Any defective, damaged or incorrect orders shipped will be replaced or refunded according to our terms and conditions ONLY if we are notified within 30 days of receiving your order and it is reasonable to do so.

Products and services are subject to availability. endeavours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock. is not able to control, or take responsibility for the actions of customs and excise.

All packaging is discrete and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.


Pricing & Payment

All prices seen on the website are final. Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

All payments are taken in GBP (UK pound).

Customers are responsible for Import Duty/Tax in their respective countries where applicable. For more details on this please contact your local customs authority.
All orders must be paid for in full before any goods will be shipped.

All products are subject to availability and remain the property of until paid for in full. will not share any information (personal or financial) with any third party.

Offers and Coupons

All offer codes are applied to the value of the order, excluding shipping costs and are subject to our general Terms and Conditions.

The offer code must be entered in to the Coupon Code field on the cart page and applied for the discount to be deducted from the order.

Unless stated discounts cannot be combined and only one offer can be applied to any order.
Items already reduced in price, displaying a ‘Was’ and ‘Now’ price are also excluded from voucher offers.
Offers and coupons can be amended or withdrawn at any time.

Items will only be posted once payment has been received.

Authorised orders placed by 1pm will be dispatched that day.


Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by by email before they are returned.

You can contact via email: –

Returns postal address: –

16 Grosvenor road, Forest Gate, London, E7 8JA

All returns are the sole responsibility of the customer until they reach

If you would like to return your item(s) for any reason at all, you may do so within 30 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.

Please include a note indicating your name and address in the returns so we can find your order for refund.

Ensure all parts, accessories, packaging, instruction leaflets etc. that were sent with the item(s) are included. Please ensure that the item(s) are in the same conditions as when they were delivered to you i.e. unused and not tampered with.

Faulty products / damaged items

In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service.


All contents of this site, including text, graphics, logos, icons, design, arrangement and all other material are reserved to * WHITE.

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